Let's Talk

Acceptable Use Policy

Last updated: April 2026

This Acceptable Use Policy ("AUP") sets out the rules for using the Graviti Platforms (Pvt) Ltd. (trading as Graviti Studio) website and services ("Services"). By accessing or using our Services, you agree to comply with this policy. It applies to all users and visitors.

This AUP should be read in conjunction with our Terms & Conditions and Privacy Policy.

1. Permitted Use

You may use our Services to:

  • Browse information about Graviti Studio's services and portfolio
  • Submit genuine enquiries via the contact form
  • Download materials explicitly made available for download

All use must comply with applicable laws and regulations and must not harm Graviti Studio, other users, or any third party.

2. Prohibited Conduct

You must not use our Services to:

Unlawful or harmful activity

  • Engage in any activity that is illegal, fraudulent, or deceptive under applicable law
  • Harass, threaten, defame, or intimidate any person
  • Distribute, publish, or link to content that is discriminatory, hateful, or promotes violence based on race, gender, religion, nationality, disability, sexual orientation, or any other protected characteristic
  • Infringe any third party's intellectual property rights, privacy rights, or other legal rights

Security and technical abuse

  • Attempt to gain unauthorised access to any part of our Services, systems, servers, or databases
  • Probe, scan, or test the vulnerability of any system or network connected to our Services
  • Introduce, transmit, or distribute malware, viruses, spyware, ransomware, trojan horses, worms, or any other malicious code
  • Conduct denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks against our Services or any third party
  • Use automated scripts, bots, scrapers, or crawlers to access, collect, or copy content from our Services without prior written permission
  • Circumvent, disable, or interfere with security features, authentication systems, or access controls

Content and communications

  • Submit false, misleading, or fraudulent information via any form or communication channel
  • Send unsolicited commercial communications (spam) through any contact channel
  • Upload, share, or transmit content that is obscene, indecent, or offensive
  • Use our communications channels for any purpose other than genuine business enquiries or project-related communications

3. Content Standards

Any content you submit through our Services, including contact form messages, portal uploads, and communications, must:

  • Be accurate and not misleading
  • Comply with all applicable laws, including those relating to data protection, copyright, and consumer protection
  • Not contain personal data about third parties unless you have a lawful basis to share it
  • Not contain confidential information belonging to another party without their consent

4. Reporting Violations

If you become aware of any use of our Services that violates this AUP, please report it to us promptly at hello@graviti.studio. We take all reports seriously and will investigate them in a timely manner.

If you discover a security vulnerability in our Services, please report it responsibly to security@graviti.studio rather than exploiting or publicly disclosing it.

5. Consequences of Violation

If we determine, in our sole reasonable judgement, that you have violated this AUP, we may take any of the following actions without notice:

  • Issue a warning
  • Suspend or permanently terminate your access to the Services
  • Remove or disable access to any content you have submitted
  • Report the activity to relevant law enforcement authorities
  • Take legal action to recover losses caused by the violation, including reasonable legal costs

6. Monitoring

We reserve the right to monitor use of our Services to ensure compliance with this AUP and applicable law. Monitoring will be carried out in accordance with our Privacy Policy.

7. Changes to This Policy

We may update this AUP from time to time. The "Last updated" date at the top of this page reflects when it was last revised. Continued use of our Services following any update constitutes acceptance of the revised policy.

8. Governing Law

This AUP is governed by the laws of Sri Lanka. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

9. Contact

For questions about this policy, contact us at hello@graviti.studio.